Privacy policy
At Renova Mallorca, in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD), we inform you about the processing of your personal data through this website.
1. Data controller
Renova Mallorca.
Carrer Tramuntana 21, 07470 Port de
Pollença. Email: [email protected]. Phone:
+34 614 848 641.
2. Data we collect
We may collect the following data when you use our website:
First and last name
- Email address.
Phone number
- The message, project location and type of work you enter in the form.
- Technical browsing data (cookies, IP address, device, etc.).
3. Purposes of processing
We use your data to:
- Respond to requests for information or quotations.
- Manage contracted services.
- Send communications relating to your enquiry.
- Improve user experience and website security.
We never use your data for marketing without your express consent.
4. Legal basis
The legal basis for processing your data is:
To respond to quotation requests, we take the steps requested by the individual before entering into a contract.
- Performance of a contract or steps taken before entering into one.
- Our legitimate interest in improving the service.
5. Recipients
The website uses Cloudflare for hosting, security and form verification. Enquiries are sent to [email protected] through Google Apps Script and Google Workspace. These providers process the data needed to deliver the service and may process it outside the European Economic Area under their data protection terms. We do not sell your data.
6. Data retention
We will retain your data for as long as necessary to:
- Manage your request.
- Meet legal obligations.
- Maintain the ongoing business relationship.
Contact data is not stored for more than 12 months without interaction.
7. User rights
You may exercise the following rights free of charge:
- Access.
- Rectification.
- Erasure (“right to be forgotten”).
- Restriction of processing.
- Data portability.
- Objection.
Send your request to: [email protected]
8. Security
We apply technical and organisational measures to protect your data:
- SSL encryption.
- Access controls.
- Backups.
- Internal security policies.
9. Cookies
The website uses Cloudflare security services and does not include analytics or advertising tools in this version. See the cookie policy for further information.
10. Changes to the policy
We may update this policy to reflect changes in the law or improvements to the website.